The year 2026 marks a new stage for business travel. According to analyses published by FCM Travel, companies are undertaking a thorough review of their business travel policies. The objective: to reconcile economic performance, environmental responsibility, employee safety, and the quality of the traveler experience.
Summary
Sustainability and compliance: business travel under regulatory constraints
Sustainability is now emerging as a key pillar of business travel. In Europe, the gradual implementation of the CSRD directive requires companies to include business travel in their non-financial reporting, particularly with regard to indirect emissions.
For travel managers, this translates into a greater use of carbon measurement tools, the integration of rail alternatives, and increased consideration of the relevance of each trip. Business travel is thus becoming a strategic lever for CSR policy.
Technology, well-being and security: a new balance
According to FCM Travel, digital technologies are playing an increasing role in managing business travel. Artificial intelligence is being used more and more to assist travelers, anticipate disruptions, and streamline journeys.
At the same time, employee well-being is becoming a central criterion in travel policies. Companies are paying more attention to comfort, the pace of travel, and work-life balance, particularly through hybrid formats or integrated recovery time.
Finally, security remains a major issue. In an unstable geopolitical and health context, the duty of care is expanding: real-time information, traveler tracking, and crisis management procedures are becoming essential.
Fewer trips, but more value
FCM observes a clear trend: companies are tending to streamline their travel. Each trip must now demonstrate its added value, whether it be for business development, training, or internal team building.
This logic is accompanied by a transformation of the air transport business model, with a rise in the importance of ancillary services. For professionals, the key issue is no longer the ticket price, but the overall cost of travel.
Hospitality and events: converging uses
Business travel is increasingly adopting a hybrid model. Hotels are adapting their spaces to new uses: work, wellness, sports, and relaxation. Lifestyle establishments and flexible formats are gaining ground.
At the same time, the Meetings & Events segment is regaining a central place in corporate strategies. Companies are favoring more experiential, more personalized formats that often convey a sense of collective purpose.
Example of operational innovation
At FCM, the Sam digital assistant illustrates this evolution. The tool makes it possible to anticipate certain disruptions, suggest route adjustments and inform travelers in real time, contributing to a smoother and safer experience.
Key takeaways
By 2026, business travel is evolving towards a more responsible, technologically advanced, and human-centered model. For agencies, travel management companies (TMCs), and tourism stakeholders, the challenge is no longer solely logistical: it's about supporting companies through a profound cultural transformation of business travel.
Updates
Article updated on January 13, 2026, based on analyses and publications by FCM Travel on business travel trends.
Sources
FCM Travel – Business Travel Trends 2026
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