Tag: travel agency

Sick passengers on Ryanair: what we really know about the delayed flight in Malta

Sick passengers, a cabin described as stifling, and a flight delayed even before takeoff. The Ryanair flight...

Travel agency CRM: which one to choose in 2026?

A prospective client requests a quote for Japan, disappears for three weeks, then returns six months later to...

How to use ChatGPT in a travel agency?

ChatGPT can help a travel agency prepare an itinerary, revise a sales proposal, analyze a document, or...

Travel scams: 10 checks to do before booking your vacation

Summer holidays are synonymous with escape… but also with a surge in scams. Fake booking sites, fictitious agencies….

All-inclusive holiday platform: Vueling wants to capture more than just the airline ticket

Vueling is making inroads into a highly sought-after market: complete travel packages. With Vueling Holidays, the airline...

After CRM and ERP, the tourism industry needs a Travel Operating Intelligence System

Faced with the proliferation of tools, data, and channels, travel professionals don't need a...

Carbon footprint: why Voyages E.Leclerc is already putting pressure on the market

Carbon footprint is no longer a topic confined to CSR reports. With its display integrated into the booking process, Voyages...

EXPEDIA TAAP launches an API that could change the daily lives of agencies

Expedia TAAP wants to go beyond simple booking. Expedia's Affiliate Travel Agency Program has just announced...

Cybersecurity: 92% of travel agencies have already experienced a cyberattack or security incident

The tourism industry is investing heavily in customer experience, distribution, and now artificial intelligence. Yet, another issue has suddenly emerged...

Electronic invoicing in travel: what every manager needs to understand before September 2026

PART 2, The burning issue of TMCs and mixed agencies: opaque, transparent, and now what? Based on the book...

Flight Exchange: How to pay less for your plane ticket in 2026

Finding an affordable plane ticket has become more complicated than it was a few years ago. Between the price increases...

Who is responsible when AI makes mistakes in tourism?

Chatbots, booking assistants, automatic route generation, conversational customer relations… the uses of artificial intelligence are multiplying in the….